Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device.
Atlassian cookies and tracking notice, (opens new window)
Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
Help Center

Welcome to the Help Center

Topics

  1. Clients
    1. Client FAQ's
  2. Vendors
    1. Vendor FAQ's
    2. Login Issues
    3. Validations
    Show 2 more

Portals

  • Ascribe Support

    Welcome! You can raise a request for Support using the options provided.

  • Data and Reporting

    Welcome! You can raise a request for Data and Reporting using the options provided.

Suggested forms

  • Submit a Help Desk Ticket in Ascribe Support

    Please use this Form to escalate Tickets to the Help Desk Team, and please include the Impact and Urgency as well. Thank you!

  • Report Ticketing Form in Data and Reporting

    This Report Ticketing Form is used to submit and track reporting-related requests at Ascribe/Concordia. [Team Members: Dean, MJ, Jay]

Powered by Jira Service Management
{"xsrfToken":"2f1ca64cac1e0a698d5e5a7890173af6d528fc74_lout","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/e945d61a-f74e-404c-a0af-cd69ea67f69d/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0YzhjOTkyZC1hMjA1LTRkNzgtOTc1OS1iMzlkNDNhYTg4MDAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmU5NDVkNjFhLWY3NGUtNDA0Yy1hMGFmLWNkNjllYTY3ZjY5ZCI6WyJyZWFkIl19LCJleHAiOjE3Nzg3MjE5MTEsIm5iZiI6MTc3ODcyMTMxMX0.UEVvlwtpyPkxibg46V19rF1Je_6AStrxEJAiM5WjHQg&client=4c8c992d-a205-4d78-9759-b39d43aa8800&mode=fit","logoId":"e945d61a-f74e-404c-a0af-cd69ea67f69d","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false,"hasTopBarBeenSplit":false}}
{"headless":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=ascribe","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"2f1ca64cac1e0a698d5e5a7890173af6d528fc74_lout","baseUrl":"https://ascribe.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://ascribe.atlassian.net","onDemand":true,"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"4c8c992d-a205-4d78-9759-b39d43aa8800","fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"e35a8e5d6107493c9a2a1963bb0d286e","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","customerAccountAvailabilty":"JSM_AND_JCS","baseUrlCSM":"https://ascribe.atlassian.net","edition":"standard","anonymousEnabled":true,"requestIntroEnabled":true}